Start Growing Your Business Today — Completely Free
The Free Forever Plan That Actually Delivers
Most "free" CRMs are just glorified contact lists. Not us. Our Free Forever plan gives you real AI-powered automation, professional marketing tools, and everything you need to turn prospects into paying customers — without spending a dime.
What You Get (Yes, Really Free)
AI-Powered Automation
- Smart lead scoring and automated follow-ups
- AI chat responses that work 24/7
- Email and SMS marketing campaigns
- Professional landing pages that convert
Complete Sales Suite
- Visual pipeline management
- Automated appointment scheduling
- Payment processing and proposals
- Real-time analytics and reporting
Perfect For Growing Teams
- Up to 2 users — bring your partner or key team member
- 5,000 contacts — room to grow without limits
- Unlimited features — no artificial restrictions* some features require a credit card
Why We're Different
AI at the Core: Built with artificial intelligence. Every workflow is smarter, faster, and more effective than traditional CRMs.
No Bait and Switch: Genuinely free forever. You only pay if you want to add more users or contacts.
Start Building Relationships That Convert
Set up your free account in under 60 seconds and start growing your business today.
No credit card required. No setup fees. No surprises.
*Usage-based charges may apply for AI processing, email sends, and phone calls beyond generous free limits.
Frequently Asked Questions About Our AI CRM
Everything you need to know about choosing the best AI-powered CRM for your business
What is an AI CRM and how does it work?
An AI CRM (artificial intelligence customer relationship management) system uses machine learning and automation to intelligently manage customer relationships. Unlike traditional CRMs, an AI-powered CRM like 1stContact.ai™ automatically qualifies leads, personalizes communication, predicts customer behavior, and automates repetitive tasks. The AI learns from your business patterns to improve sales processes, marketing automation, and customer engagement over time, making it far more efficient than manual CRM systems.
Why is 1stContact.ai a better CRM than Salesforce?
While Salesforce serves enterprise clients well, 1stContact.ai™ is specifically designed for small businesses and startups that need powerful features without the complexity and cost. We offer AI-native functionality built into every feature from day one, whereas Salesforce bolts on AI as expensive add-ons. Our pricing starts at free for up to 5,000 contacts, compared to Salesforce's steep per-user costs. Plus, 1stContact.ai includes marketing automation, sales automation, appointment scheduling, and payment processing in one unified platform—features that require multiple expensive Salesforce modules.
What makes 1stContact.ai the best CRM for startups?
1stContact.ai™ is the best CRM for startups because it combines enterprise-level AI capabilities with startup-friendly pricing and simplicity. Our free-forever plan lets you start with zero investment, and our AI-driven automation means you can compete with larger companies without hiring a big team. Unlike complex systems like Salesforce or Zoho, 1stContact.ai is designed for quick setup and immediate results. You get sales automation, marketing automation, built-in scheduling, SMS/email campaigns, and AI-powered lead scoring—everything a growing startup needs in one affordable platform.
What are the best AI CRM use cases for small businesses?
The best AI CRM tools excel at automating time-consuming tasks that small business owners face daily. Key use cases include: automated lead qualification and scoring, intelligent follow-up sequences that adapt based on customer behavior, predictive analytics to identify your hottest prospects, automated appointment scheduling, personalized email and SMS campaigns, AI-powered chatbots for 24/7 customer service, and automatic data entry and contact enrichment. With 1stContact.ai™, these AI-driven capabilities work together seamlessly to help you close more deals with less manual effort.
How does AI marketing automation work in a CRM?
AI marketing automation in a CRM system uses machine learning to optimize your marketing campaigns in real-time. 1stContact.ai™ analyzes customer behavior, engagement patterns, and conversion data to automatically: send emails at the optimal time for each contact, personalize message content based on interests and behavior, identify which leads are most likely to convert, segment your audience intelligently, test and optimize campaign performance, and trigger follow-up actions based on customer interactions. This AI-powered marketing approach generates better results with less manual work compared to traditional marketing software.
How does 1stContact.ai compare to HubSpot vs Salesforce?
When comparing HubSpot vs Salesforce vs 1stContact.ai™, the key differences are price, AI capabilities, and ease of use. While both HubSpot and Salesforce offer free CRM tiers, their advanced features cost hundreds per month per user. HubSpot is more user-friendly than Salesforce but still requires significant investment for marketing automation. 1stContact.ai offers the best of both worlds: HubSpot's simplicity with Salesforce's power, but at a fraction of the cost. Our AI-first approach means intelligent automation is built into every feature, not sold as expensive add-ons. Plus, our Professional plan at $67/month includes everything most small businesses need.
What's included in the free CRM plan?
Our free CRM plan is genuinely free forever and includes up to 2 users and 5,000 contacts with access to core AI-powered features. You get: complete sales pipeline management, AI-driven lead scoring and qualification, basic marketing automation, email campaigns, appointment scheduling, contact management, mobile app access, standard integrations, and basic workflow automation. This makes 1stContact.ai™ the best free CRM for small businesses who want enterprise-level AI capabilities without monthly fees. You only pay extra for advanced AI usage, additional phone/SMS credits, and premium features as you scale.
What is generative AI in CRM and how does it help?
Generative AI in CRM refers to artificial intelligence that can create content, predict outcomes, and make recommendations based on your business data. In 1stContact.ai™, generative AI powers features like: automatically writing personalized email responses, generating marketing copy tailored to each segment, creating smart conversation flows for chatbots, suggesting next-best actions for sales reps, predicting which leads are ready to buy, and drafting proposals based on customer needs. This AI-enabled CRM functionality means you spend less time on routine tasks and more time building relationships that drive revenue.
Is 1stContact.ai suitable for growing teams or just solo entrepreneurs?
1stContact.ai™ scales beautifully from solo entrepreneurs to teams of 50+ members. Our per-user pricing model means you start small and add team members as you grow. Each user gets full access to AI-powered automation, sales tools, and marketing capabilities. For larger teams (50+ users), our Enterprise Unlimited plan at $197/month provides unlimited team members, custom AI training, white-label options, dedicated support, and bonus website setup ($1,500 value). This makes it the best CRM for small business growth, offering predictable costs that scale with your success.
What integrations and marketing tools does 1stContact.ai support?
1stContact.ai™ offers 7,000+ integrations with the best AI marketing tools and business software. Connect seamlessly with: email marketing platforms, payment processors (Stripe, PayPal), social media channels (Facebook, Instagram, LinkedIn), calendar apps (Google Calendar, Outlook), e-commerce platforms (Shopify, WooCommerce), lead generation tools, phone systems, and thousands more through Zapier and native integrations. Unlike comparing multiple CRM systems or using a CRM comparison chart, 1stContact.ai gives you everything in one unified platform, eliminating the need to "duct-tape" different marketing software together.
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