Security, Privacy & Compliance

Enterprise-grade security, privacy controls, and compliance standards built into every 1stContact AI plan, at no extra cost.

Key Benefits

Bank-Level Encryption

All data is encrypted in transit and at rest using AES-256 encryption, the same standard used by banks and financial institutions.

SOC 2 Compliant Infrastructure

Our infrastructure meets SOC 2 Type II standards, ensuring your data is handled with the highest level of security and operational excellence.

Granular Access Controls

Role-based access control lets you define exactly who can view, edit, and manage contacts, deals, and communications across your organization.

GDPR & CCPA Compliant

Full compliance with GDPR and CCPA data privacy regulations, including consent management, data portability, and the right to be forgotten.

Audit Logs

Comprehensive audit trails track every action taken within your account, providing full visibility for compliance and internal review.

Regular Security Audits

Our platform undergoes regular third-party security audits and penetration testing to identify and address vulnerabilities proactively.

How It Works

1

Data Encryption

All data transmitted to and from 1stContact AI is encrypted using TLS 1.3. Data at rest is encrypted with AES-256, ensuring protection even in the unlikely event of a breach.

2

Access Management

Administrators can assign roles and permissions at granular levels, controlling who can access contacts, view reports, send communications, and manage billing.

3

Compliance Monitoring

Our compliance team continuously monitors regulatory changes and updates the platform to ensure ongoing adherence to GDPR, CCPA, and industry-specific regulations.

4

Data Retention & Deletion

You control how long data is retained and can request complete deletion at any time, with automated processes that ensure full compliance with right-to-be-forgotten requests.

Frequently Asked Questions

Is 1stContact AI SOC 2 compliant?

Yes. Our infrastructure meets SOC 2 Type II standards, and we undergo regular third-party audits to maintain compliance.

How does 1stContact AI handle GDPR compliance?

We provide full GDPR compliance including consent management, data portability, right to erasure, and data processing agreements for all customers.

Where is my data stored?

Data is stored in secure, redundant data centers within the United States, with automated backups and disaster recovery protocols.

Can I control who has access to my data?

Yes. Role-based access controls let administrators define exactly who can view, edit, and manage each type of data within the platform.

Ready to Get Started?

Your data is protected with bank-level encryption, SOC 2 compliant infrastructure, and granular access controls, all included with your 1stContact AI subscription.

14-day free trial • No credit card required