What makes 1stContact.ai the best HubSpot alternative?

Most CRMs hand you an empty database you have to manually configure and babysit. 1stContact.ai replaces your fragmented software stack with a single, elite AI engine that works 24/7—automated Voice AI, A2P SMS, pipeline management, and enterprise-grade local listings sync—starting at $97/mo.

How does the AI automation work?

Voice AI agents capture and qualify leads around the clock, automated follow-up responds to inbound inquiries within the critical first five minutes, and built-in business coaching helps you speed your go-to-market—all inside one dark-mode dashboard.

Does 1stContact.ai handle local SEO and listings?

Yes. We synchronize your entire digital footprint with native, enterprise-grade local listings synchronization powered by Uberall, so your hours, address, and map listings stay accurate across directories—and you stop losing local customers to competitors.

Who is 1stContact.ai built for?

B2B agencies managing multiple locations, high-growth SMBs scaling outbound without a large in-house sales team, and non-profits maximizing outreach on a lean budget.

How secure is the platform?

We're SOC 2 Type II compliant, end-to-end encrypted, GDPR/CCPA ready, with role-based access controls—built to act as your business's silent, fail-proof backbone.

How do I log in to 1stContact.ai?

From any page, click Login and choose CRM (crm.1stcontact.ai) to manage your pipeline, contacts, and automation, or Customer Portal (portal.1stcontact.ai) for billing and account management.

What is 1stContact.ai's mission?

Our mission is to help small businesses grow with automation, low costs, and a less complicated tech stack. Our vision is a world where only one software platform is needed to run the business, and our values are kindness, mutual respect, being inquisitive, and daring to dream big.

How much does 1stContact.ai cost?

1stContact.ai offers three plans: Starter at $97/mo (unlimited users and contacts, all features on), Pro at $147/mo (most popular, includes 12/5 support, done-with-you onboarding, and 2 hours of business coaching per month), and Enterprise at $347/mo (24/7 support, automated AI cold outreach, done-for-you onboarding, and 4 hours of coaching per month). All plans include a 14-day free trial.

Does 1stContact.ai integrate with Google Workspace and Microsoft Outlook?

Yes. 1stContact.ai offers Google Workspace Business Starter, Standard, and Plus plans starting at $11/mo per account, and Microsoft Outlook Email Only at $7/mo per account. These can be purchased alongside your CRM subscription for a fully unified business email and productivity stack.

What is the difference between 1stContact.ai Starter, Pro, and Enterprise?

Starter ($97/mo) is DIY onboarding with all standard features, unlimited users, Skoop instant video, email warmup, and IMPACT TOOLS. Pro ($147/mo) adds 12/5 support, done-with-you onboarding, AI prospecting, AD manager, Ask AI, and 2 hours of monthly business coaching. Enterprise ($347/mo) adds unlimited white-labelled sub-accounts, 24/7 support, automated AI cold outreach, done-for-you onboarding, LinkedIn integration, and 4 hours of monthly coaching.

Does 1stContact.ai offer training and onboarding?

Yes. 1stContact.ai offers live beginner training sessions, weekly and monthly recurring training, a Quick Start guide, a knowledge base, training videos, and API documentation. Onboarding ranges from DIY (Starter) to done-with-you (Pro) to done-for-you (Enterprise), and business coaching is included with Pro and Enterprise plans.

Can 1stContact.ai help with local SEO and business listings?

Yes. 1stContact.ai includes enterprise-grade local listings synchronization powered by Uberall, keeping your hours, address, and map listings accurate across all directories. This helps multi-location brands stop losing local customers to competitors and improves local search visibility.

Is there a free trial for 1stContact.ai?

Yes, all 1stContact.ai plans include a 14-day free trial with no setup fee and no credit card required to start. You can cancel anytime during or after the trial period.

Does 1stContact.ai offer an affiliate program?

Yes. The 1stContact.ai Elite Partner Program offers recurring commissions across multiple service tiers including CRM subscriptions, Google Workspace, virtual assistant services, and business coaching. Affiliates get a dedicated portal at portal.1stcontact.ai/affiliate/campaign to track campaigns and earnings.

Where is 1stContact.ai located?

1stContact.ai LLC is headquartered at 331 South 2nd Ave, Suite 400, Minneapolis, MN 55401, United States. Business hours are Monday through Friday, 8:00 AM to 5:00 PM Central Time. Phone: +1-952-395-2206. Email: info@1stcontact.ai.

Unified Communications

Manage all your conversations from one inbox. Facebook, Instagram, SMS, web chat, and Google Business Messages unified.

Key Benefits

One Inbox for Everything

Facebook, Instagram, SMS, web chat, and Google Business Messages all in one place.

Team Collaboration

Assign conversations to team members and collaborate with internal notes.

Automated Responses

Set up auto-replies and AI chatbot responses for after-hours messages.

Contact Sync

Every conversation is linked to a contact record with full history.

How It Works

Connect Your Channels

Link Facebook, Instagram, SMS, web chat, and Google Business Messages.

Manage Conversations

Respond to all messages from one unified inbox with team collaboration.

Automate & Sync

Set up auto-replies and watch conversations sync to contact records.

Frequently Asked Questions

Which channels are supported?

Facebook Messenger, Instagram DMs, SMS, web chat, Google Business Messages, and WhatsApp.

Can multiple team members manage the inbox?

Yes. Assign conversations, use internal notes, and collaborate across your team.

Ready to Get Started?

Never miss a message. All your customer conversations from Facebook, Instagram, SMS, web chat, and Google Business Messages in one unified inbox.

14-day free trial • No credit card required