1stContact.ai Diversity, Equity, and Inclusion Statement

At 1stContact.ai, we believe that innovation thrives on diversity. As an online CRM serving a global clientele, we are acutely aware that the strength of our product and the success of our customers are directly linked to the richness of perspectives, backgrounds, and experiences. We are proud to support a diverse ecosystem of users from all walks of life, and we recognize that our ability to understand and meet their varied needs is amplified by our commitment to Diversity, Equity, and Inclusion (DEI).

We champion an environment where every individual feels valued, respected, and empowered to contribute their unique insights. We understand that new ideas, groundbreaking solutions, and truly transformative progress emerge when different viewpoints converge. Whether it's the unique market understanding of a customer in Mumbai, the specific operational challenges faced by a small business in Ohio, or the cultural nuances influencing a user in Berlin, these distinct perspectives are invaluable. They fuel our innovation, challenge conventional thinking, and ultimately lead to a more robust and effective CRM for everyone.

1stContact.ai is dedicated to fostering an inclusive culture within our own organization and in the communities we serve. We are committed to:

  • Celebrating Diversity: Embracing differences in nationality, ethnicity, gender, sexual orientation, age, religion, ability, socioeconomic background, and thought.

  • Ensuring Equity: Working to remove barriers and create fair opportunities for all, ensuring that access and advancement are based on merit and not on inherent biases.

  • Promoting Inclusion: Cultivating a sense of belonging where everyone feels safe to express themselves, share their ideas, and contribute their best work.

We firmly believe that a diverse and inclusive approach is not just a moral imperative, but a strategic advantage. It enriches our understanding, fuels our creativity, and drives our mission to connect businesses with their customers in the most effective and meaningful ways. At 1stContact.ai, diversity isn't just a buzzword; it's fundamental to who we are, what we build, and how we succeed.

We will not do business with any person or entity that supports hate in any form. We will do business with people and entities that care about diversity and take a stand to support the community.


Nicholas T. Rustad, MBA, CSM, CSPO
Diversity, Equity and Inclusion Officer
1stContact.ai