$97/mo flat
Unlimited users, no setup fees, 14-day free trial
$14-$52/user/mo
Per-user pricing across multiple Zoho apps; Voice AI and coaching not included
| Feature | 1stContact AI | Zoho CRM |
|---|---|---|
| Starting Price | $97/mo flat | $14/user/mo |
| Per-User Pricing | ||
| Built-in CRM | ||
| Voice AI Call Agent | ||
| A2P SMS Marketing | ||
| Email Marketing | ||
| Pipeline Management | ||
| Unlimited Users | ||
| Business Coaching | ||
| Local SEO Directory Sync | ||
| 14-Day Free Trial | ||
| Contract Lock-in |
1stContact AI charges $97/mo flat with unlimited users. Zoho charges $14-$52 per user per month, making it more expensive for teams of 7+.
1stContact AI includes a Voice AI call agent that handles calls 24/7. Zoho CRM has no native voice AI or calling agent.
1stContact AI includes CRM, SMS, email, voice, and local SEO in one platform. Zoho requires separate apps (Zoho Desk, Zoho Campaigns, etc.) with separate pricing.
1stContact AI Pro and Enterprise plans include monthly business coaching. Zoho offers no coaching or strategic business guidance.
"With 10 team members Zoho was costing us $520/mo. 1stContact gave us more features for $97 flat with unlimited users."
Alex F.
Small Business Owner
"Zoho required 5 different apps for what we needed. 1stContact had it all in one dashboard."
Maria G.
Operations Manager
"The Voice AI handles our after-hours calls. Zoho had nothing like that, and the coaching has been a game changer."
Steve D.
Sales Lead