AI CRM for Small Businesses
Automate leads, sales, and support in one place—without enterprise complexity with easy LinkedIn integration.
Install a free website chatbot in minutes and start converting more visitors today.
- Get a FREE chatbot for your website instantly
- Receive valuable CRM platform insights and tips
- Learn how AI can 3x your lead conversion
- No credit card or trial commitment required
AI CRM for Small Businesses
Automate leads, sales, and support in one place—without enterprise complexity with easy LinkedIn integration.
Install a free website chatbot in minutes and start converting more visitors today.
- Get a FREE chatbot for your website instantly
- Receive valuable CRM platform insights and tips
- Learn how AI can 3x your lead conversion
- No credit card or trial commitment required
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FREE AI CHATBOT for your website
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Take Your Business to the Next Level
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OUR CRM SOFTWARE FEATURES AND FUNCTIONS
Our Marketing Automation Suite
Bring together all your disconnected platform into one AI Powerhouse.
We help our customers with e-commerce, loyalty, marketing, analytics, memberships, an online course room and about 60 more features.
Unified CRM & Pipeline
Consolidate all customer interactions and visually track leads through your sales process with a simple drag-and-drop pipeline.
- Stop leads from falling through the cracks.
- See your entire sales forecast at a glance.
- Automate follow-ups to close deals faster.
Websites, Funnels & Forms
Build high-converting websites and funnels with an intuitive builder. Capture leads with custom forms and surveys.
- Convert more website visitors into paying customers.
- Launch new marketing campaigns in minutes, not weeks.
- Eliminate the need for expensive developers.
Unified Communications
Engage with leads across SMS, emails, phone calls, and social media from a single, unified inbox.
- Save hours by managing all conversations in one place.
- Provide faster, more consistent customer service.
- Maintain a complete, unified history of every interaction.
Marketing Automation
Create powerful, automated follow-up campaigns. Use the visual workflow builder to trigger actions based on customer behavior.
- Nurture leads and customers 24/7 on autopilot.
- Personalize communication at scale for better results.
- Free up your team from manual, repetitive tasks.
Reputation Management
Automatically send review requests to happy customers. Monitor and respond to all your reviews from one dashboard.
- Build trust and social proof with a flood of 5-star reviews.
- Improve local SEO and attract more customers.
- Protect your brand image from negative feedback.
Analytics & Reporting
Make data-driven decisions with comprehensive dashboards. Track lead sources, conversion rates, and campaign ROI.
- Know exactly which marketing efforts are paying off.
- Optimize your strategy for maximum ROI.
- Decide based on data, not guesses.
Memberships & Courses
Create, market, and sell online courses and memberships to generate recurring revenue.
- Build predictable recurring revenue.
- Monetize your expertise.
- Create a thriving community.
Programmable AI
Use AI voice, conversation, content, and workflows to customize communications.
- Automate personalized outreach at scale.
- Boost efficiency on routine tasks.
- Deliver hyper-relevant experiences.
White-Label Mobile App
Create your own branded iOS & Android app, resell it to clients, and expand features on your terms.
- Launch a fully branded app fast—your logo, colors, and name.
- Resell at your pricing with push, chat, bookings & more.
- Extend functionality with custom tabs and integrations.
Everything you need to know about 1stContact.ai
The AI-powered CRM Software that transforms customer relationships
General Questions About AI-Powered CRM
1stContact.ai is an ai automation platform built from the ground up with artificial intelligence at its core. Unlike traditional systems that bolt on AI as an afterthought, our customer marketing platform integrates conversational and generative AI into every aspect of customer relationship management. Our ai automation software doesn't just manage interactions – it transforms them into meaningful, relationship-driven experiences.
Our automated customer engagement platform combines the power of b2b marketing automation with b2c marketing automation capabilities, making it the perfect solution for businesses of any size. Whether you're looking for b2b marketing software or b2c crm software, our unified platform handles both seamlessly.
Our ai automation tools for business analyze customer behavior patterns, communication preferences, and engagement history to create personalized experiences. The ai tools to automate tasks include intelligent lead scoring, automated follow-up sequences, and predictive customer journey mapping.
For example, our automated email marketing campaigns use AI to determine the optimal send times, subject lines, and content for each individual recipient. The automatic email system learns from customer responses and continuously optimizes future communications. This isn't just auto emailing – it's intelligent, contextual communication that builds stronger relationships.
Our business automation platform serves both B2B and B2C companies effectively. Our platform grows with your business, whether you're a startup looking for a powerful free tool or a large company needing unlimited capabilities. We have a plan that fits every stage of growth, from our Free Forever plan to our comprehensive Enterprise Unlimited plan.
Email and SMS Marketing Capabilities
Our email and sms marketing platform is powered by AI from day one. Traditional platforms require manual setup and constant tweaking. Our email marketing automation platform uses AI to optimize campaigns automatically, including advanced segmentation, behavioral triggers, and cross-channel coordination.
Absolutely! Our email automation software is designed to automate sales processes from initial contact through customer retention. This includes welcome series, abandoned cart recovery, post-purchase follow-ups, re-engagement campaigns, and more, all using AI to determine the best timing, frequency, and content for each subscriber.
CRM Basics & Competitor Comparisons
1stContact.ai is built to accomplish the same goals as Salesforce—managing your pipeline, automating marketing, and supporting customers—but with a modern, AI-first approach. The key differences are cost, simplicity, and having AI at our core. Click the image below for more information.
If you need the core power of Salesforce without the enterprise-level price tag, 1stContact.ai is the perfect alternative.
The CRM market has several major players. At the enterprise level, the biggest competitors are giants like the ones below. For small and mid-sized businesses, strong competitors include HubSpot and Zoho CRM.
1stContact.ai competes by offering a unique value proposition: we deliver the AI-powered automation you'd expect from an enterprise system, but with the affordability and user-friendly design that growing businesses need.