1stContact.ai is an ai automation platform built from the ground up with artificial intelligence at its core. Unlike traditional systems that bolt on AI as an afterthought, our customer marketing platform integrates conversational and generative AI into every aspect of customer relationship management. Our ai automation software doesn't just manage interactions – it transforms them into meaningful, relationship-driven experiences.

Our automated customer engagement platform combines the power of b2b marketing automation with b2c marketing automation capabilities, making it the perfect solution for businesses of any size. Whether you're looking for b2b marketing software or b2c crm software, our unified platform handles both seamlessly.

Our ai automation tools for business analyze customer behavior patterns, communication preferences, and engagement history to create personalized experiences. The ai tools to automate tasks include intelligent lead scoring, automated follow-up sequences, and predictive customer journey mapping.

For example, our automated email marketing campaigns use AI to determine the optimal send times, subject lines, and content for each individual recipient. The automatic email system learns from customer responses and continuously optimizes future communications. This isn't just auto emailing – it's intelligent, contextual communication that builds stronger relationships.

Our business automation platform serves both B2B and B2C companies effectively. Our platform grows with your business, whether you're a startup looking for a powerful free tool or a large company needing unlimited capabilities. We have a plan that fits every stage of growth, from our Free Forever plan to our comprehensive Enterprise Unlimited plan.

Our email and sms marketing platform is powered by AI from day one. Traditional platforms require manual setup and constant tweaking. Our email marketing automation platform uses AI to optimize campaigns automatically, including advanced segmentation, behavioral triggers, and cross-channel coordination.

Absolutely! Our email automation software is designed to automate sales processes from initial contact through customer retention. This includes welcome series, abandoned cart recovery, post-purchase follow-ups, re-engagement campaigns, and more, all using AI to determine the best timing, frequency, and content for each subscriber.

1stContact.ai is built to accomplish the same goals as Salesforce—managing your pipeline, automating marketing, and supporting customers—but with a modern, AI-first approach. The key differences are cost, simplicity, and having AI at our core. Click the image below for more information.

If you need the core power of Salesforce without the enterprise-level price tag, 1stContact.ai is the perfect alternative.

The CRM market has several major players. At the enterprise level, the biggest competitors are giants like the ones below. For small and mid-sized businesses, strong competitors include HubSpot and Zoho CRM.

1stContact.ai competes by offering a unique value proposition: we deliver the AI-powered automation you'd expect from an enterprise system, but with the affordability and user-friendly design that growing businesses need.