Case Study

1stContact AI vs Microsoft Dynamics 365

Microsoft Dynamics 365 is a powerful enterprise CRM, but its per-user pricing and complex implementation make it costly. 1stContact AI delivers comparable features plus Voice AI at a flat rate.

1stContact AI

$97/mo flat

Unlimited users, no setup fees, 14-day free trial

  • Voice AI Call Agent
  • A2P SMS & Email
  • Business Coaching
  • Local SEO Directory Sync

Microsoft Dynamics 365

$65-$200+/user/mo

Per-user pricing across Sales, Customer Service, and Marketing modules; implementation costs extra

  • No built-in Voice AI
  • Per-user or tiered pricing
  • No business coaching
  • Additional integrations needed

Feature-by-Feature Comparison

Feature1stContact AIMicrosoft Dynamics 365
Starting Price$97/mo flat$65+/user/mo
Per-User Pricing
Built-in CRM
Voice AI Call Agent
A2P SMS Marketing
Email Marketing
Pipeline Management
Unlimited Users
Business Coaching
Local SEO Directory Sync
14-Day Free Trial
Implementation TimeMinutesWeeks to months

Why Customers Switch to 1stContact AI

Flat-Rate Unlimited Users

1stContact AI charges $97/mo flat with unlimited users. Dynamics 365 charges $65-$200+ per user per month, making it 10x+ more expensive for teams.

Voice AI Built In

1stContact AI includes a Voice AI call agent that handles calls 24/7. Dynamics 365 has no native voice AI or calling agent.

Instant Implementation

1stContact AI can be set up in minutes with no implementation costs. Dynamics 365 typically requires weeks to months of implementation with consultant fees.

Business Coaching

1stContact AI includes business coaching on Pro and Enterprise plans. Dynamics 365 offers no coaching or strategic business guidance.

What Customers Say After Switching

"We were paying $9,000/mo for Dynamics with 50 users. 1stContact gave us the same CRM plus AI calling for $97."

Robert H.

Enterprise Sales VP

$8,900/mo saved

"Dynamics took 3 months to implement. 1stContact was running in 10 minutes with better features."

Jennifer L.

IT Director

Instant setup

"The per-user pricing of Dynamics was killing us. 1stContact flat rate with unlimited users changed everything."

Kevin M.

Operations Manager

Unlimited users

Save Up To 80% vs Microsoft Dynamics 365

Get more features, unlimited users, and dedicated coaching for a fraction of what Microsoft Dynamics 365 charges. No contracts, no hidden fees, no per-user pricing.

14-day free trial • No credit card required