1stcontact best crm for smb
30-Day FREE Trial (Professional)

1stContact vs Freshsales

Freshsales is another option, but small businesses prefer 1stContact’s AI-powered platform with 2-way messaging and predictable pricing.

Start Free Trial

Why Choose 1stContact Over Freshsales?

Freshsales is good for pipelines but often requires Freshworks add-ons. 1stContact includes everything—AI automation, landing pages, payments, and 2-way SMS—without extra fees.

All-in-One Growth Stack

1stContact delivers CRM, marketing automation, SMS, payments, and funnels. Freshsales often means juggling multiple apps.

Full 2-Way Messaging

Go beyond Freshsales’ email-first focus with conversations across SMS, WhatsApp, IG, and Google Messaging.

Faster Setup

AI onboarding gets you live in hours, not weeks. No need for separate subscriptions or consultants.

Transparent Pricing

$197/month (Pro) or $497/month (Enterprise). All features included. No “per-user” surprises.

1stContact vs Freshsales: The Clear Winner

WINNER

1stContact

  • Flat pricing, unlimited features
  • AI onboarding & automation
  • Full 2-way SMS & social messaging
  • Landing pages, payments, funnels included
  • Built for SMB growth

Freshsales

  • ✗ Requires Freshworks add-ons
  • ✗ Email-first focus, limited SMS
  • ✗ Extra costs for advanced features
  • ✗ Steeper learning curve
  • ✗ Not AI-first

What 1stContact Users Say

"Freshsales was decent for email tracking, but 1stContact gave us everything under one roof—funnels, SMS, payments—all with AI automation."

— Jason T., Marketing Agency Owner

Ready to Experience AI-Powered Growth?

Choose 1stContact for transparent pricing and all-in-one simplicity.

Start Free Trial
Schedule a Demo

Professional: 30-Day Free Trial • Enterprise: 14-Day Free Trial